Privacy Policy

Effective Date: September 10, 2026

Bullhead City AZ Plumbers ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, bullheadcityazplumbers.com (the "Website"), or contacting us about plumbing services.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.

1. Company Information

Bullhead City AZ Plumbers
1845 Highway 95, Suite 210
Bullhead City, AZ 86442, USA

Phone: 844-973-0400
Email: info@bullheadcityazplumbers.com
Website: bullheadcityazplumbers.com

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Service address

• Mailing address

• Details about your plumbing issue

• Information submitted through contact or service-request forms

• Appointment or scheduling information

• Any other information you choose to provide

We may also automatically collect certain technical information when you visit our Website, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of visits

• Referring website

• General Website usage information

3. How We Collect Information

We may collect information when you:

• Visit our Website

• Submit a contact form

• Request a quote

• Schedule a plumbing service

• Call or text us

• Send us an email

• Communicate with our representatives

• Interact with our Website or online advertisements

4. How We Use Your Information

We may use collected information to:

• Respond to inquiries

• Schedule appointments

• Provide plumbing services

• Provide estimates or quotes

• Communicate about requested services

• Confirm appointments

• Provide customer support

• Process payments

• Improve our Website and services

• Analyze Website usage

• Prevent fraud, abuse, or security issues

• Maintain business records

• Comply with applicable laws

• Send promotional or marketing communications where permitted by law

We will not use personal information for purposes materially different from those described in this Privacy Policy without appropriate notice where required by law.

5. Phone Calls and Text Messages

If you provide your phone number and request information or services, we may contact you by telephone or text message regarding your inquiry, appointment, estimate, or service.

Where applicable, marketing text messages will only be sent in accordance with applicable law and required consent requirements.

You may opt out of marketing text messages by replying STOP to a marketing message or contacting us directly.

Opting out of marketing communications does not necessarily prevent service-related communications that are necessary to fulfill a transaction or provide requested services.

Message and data rates may apply.

6. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, analytics tools, and similar technologies to:

• Keep the Website functioning properly

• Understand how visitors use the Website

• Measure Website performance

• Improve user experience

• Analyze advertising performance

• Support marketing and remarketing activities

You may be able to control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

7. Analytics and Advertising

We may use third-party analytics and advertising services to understand Website traffic and measure advertising campaigns.

These services may collect information such as IP address, device information, browser information, pages visited, and interaction with advertisements.

Depending on the tools implemented on the Website, these services may include providers such as Google Analytics, Google Ads, Meta, or other advertising and analytics platforms.

Third-party providers may use cookies or similar technologies according to their own privacy policies.

8. How We Share Information

We may share personal information with trusted third parties when reasonably necessary to operate our business or provide requested services.

These parties may include:

• Plumbing technicians or service providers

• Scheduling and appointment providers

• Payment processors

• Website hosting providers

• Website maintenance providers

• Analytics providers

• Advertising and marketing providers

• Communication providers

• IT and security providers

• Professional advisors

• Government authorities when legally required

We do not sell personal information for money.

We may disclose information if necessary to comply with a legal obligation, enforce our rights, protect our business, prevent fraud, or protect the safety of our customers, employees, or others.

9. Service Providers

Some third-party companies may process information on our behalf. These providers may have access to personal information only as reasonably necessary to perform services for us.

We expect service providers to handle information appropriately and in accordance with applicable contractual and legal requirements.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide requested services

• Maintain business and transaction records

• Resolve disputes

• Enforce agreements

• Comply with legal and regulatory obligations

• Protect our legitimate business interests

The retention period may vary depending on the type and purpose of the information.

12. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Opt out of certain marketing communications

• Request information about how your personal information is used or disclosed

These rights are subject to applicable legal exceptions and limitations.

To make a privacy request, contact us using the information provided below.

13. Arizona Residents

If you are an Arizona resident, you may contact us regarding questions or requests concerning your personal information.

We will review and respond to requests as required by applicable Arizona law.

14. California Residents

If you are a California resident, California privacy laws may provide you with additional rights depending on whether those laws apply to our business.

Where applicable, these rights may include:

• The right to know about certain personal information collected about you

• The right to request deletion of certain personal information

• The right to request correction of inaccurate personal information

• The right to opt out of certain forms of sale or sharing of personal information

• The right to limit certain uses of sensitive personal information where applicable

• The right to non-discrimination for exercising applicable privacy rights

We do not knowingly sell personal information for monetary consideration.

If you wish to exercise an applicable California privacy right, contact us using the information below.

We may need to verify your identity before completing certain privacy requests.

15. Children's Privacy

Our Website is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13 through the Website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

16. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

17. Do Not Track Signals

Some web browsers provide "Do Not Track" settings.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our Website may not respond to all such signals.

18. International Visitors

Our Website and services are primarily intended for individuals located in the United States.

If you access our Website from outside the United States, you understand that information you provide may be processed and stored in the United States or other locations where our service providers operate.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the "Effective Date" at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Bullhead City AZ Plumbers
1845 Highway 95, Suite 210
Bullhead City, AZ 86442, USA

Phone: 844-973-0400
Email: info@bullheadcityazplumbers.com

By using our Website, you acknowledge that you have read and understood this Privacy Policy.